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Date: Thu, 15 Dec 2022 04:15:47 +0000
From: "Syamim A (Twilio SendGrid Support)" <support@twiliosendgrid.zendesk.com>
Reply-To: Twilio SendGrid Support <support+id10365789@twiliosendgrid.zendesk.com>
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Subject: [SendGrid Support] Re: #10365789
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## In replies all text above this line is added to the ticket ##

Your ticket, #10365789 has been updated!

<p><b>To check the status of the ticket and add additional comments, foll=
ow the link here support.sendgrid.com/hc/requests/10365789, or you can al=
so update this ticket by responding directly to this email.</b></p>

<p>----------------------------------------------

Syamim A, Dec 14, 2022, 8:15 PM PST

Hey there Andrew,



Thank you for reaching out!



I understand that you'd like to get your account up and going, and defini=
tely see how this is important for us to look into together.



To ensure a review can be carried out promptly and thoroughly, we've requ=
ested for some details in our previous email to aid the process. You may =
have missed this email or may not have received it, so allow me to includ=
e the required details here for your easy reference:



While looking up your case, I have not been able to locate a Twilio SendG=
rid account that's experiencing issues associated with username or email =
address info@sterlingcal.com / info@findmynotary.com / info@recordmydocum=
ent.com.

Can you please provide the username or email address associated with the =
Twilio SendGrid account that is currently experiencing a login issue?

We'll be glad to help!

Thank you in advance for your cooperation,


Syamim A
Twilio Support</p>

--------------------------------
This email is a service from SendGrid.









[LMZYEX-W8V47]=

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    <div style=3D"color: #b5b5b5;">## In replies all text above this line=
 is added to the ticket ##</div>
    <p dir=3D"ltr">Your ticket, <a target=3D"_blank" href=3D"https://supp=
ort.sendgrid.com/hc/requests/10365789">#10365789</a> has been updated!</p=
><p dir=3D"ltr"></p><p dir=3D"ltr"><b>To check the status of the ticket a=
nd add additional comments, follow the link here support.sendgrid.com/hc/=
requests/10365789, or you can also update this ticket by responding direc=
tly to this email.</b></p><p dir=3D"ltr"></p><p dir=3D"ltr"></p><div styl=
e=3D"margin-top: 25px" data-version=3D"2"><table width=3D"100%" cellpaddi=
ng=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation">  <tbody><t=
r>    <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted=
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" border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation">      =
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ecoration: none; -webkit-border-radius: 5px; -moz-border-radius: 5px; bor=
der-radius: 5px;" src=3D"https://twilio.zendesk.com/system/photos/1900062=
300984/Image_from_iOS.jpg">            </td>                    <td width=
=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D"top">            <p =
style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',=
Verdana,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-bot=
tom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr">          =
                                      <strong>Syamim A</strong> (SendGrid=
)                                          </p>            <p style=3D"fo=
nt-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tah=
oma,sans-serif; font-size: 13px; line-height: 25px; margin-bottom: 15px; =
margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr">              Dec =
14, 2022, 8:15 PM PST            </p>                                    =
<div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-heig=
ht: 22px; margin: 15px 0"><div class=3D"zd-indent" style=3D"margin-left: =
0pt"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 1=
5px 0">Hey there Andrew,&nbsp;</p></div><div class=3D"zd-indent" style=3D=
"margin-left: 0pt"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 2=
2px; margin: 15px 0">&nbsp;</p></div><div class=3D"zd-indent" style=3D"ma=
rgin-left: 0pt"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px=
; margin: 15px 0">Thank you for reaching out!</p></div><div class=3D"zd-i=
ndent" style=3D"margin-left: 0pt"><p dir=3D"ltr" style=3D"color: #2b2e2f;=
 line-height: 22px; margin: 15px 0">&nbsp;</p></div><div class=3D"zd-inde=
nt" style=3D"margin-left: 0pt"><p dir=3D"ltr" style=3D"color: #2b2e2f; li=
ne-height: 22px; margin: 15px 0">I understand that you'd like to get your=
 account up and going, and definitely see how this is important for us to=
 look into together.</p></div><div class=3D"zd-indent" style=3D"margin-le=
ft: 0pt"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margi=
n: 15px 0">&nbsp;</p></div><div class=3D"zd-indent" style=3D"margin-left:=
 0pt"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: =
15px 0">To ensure a review can be carried out promptly and thoroughly, we=
've requested for some details in our previous email to aid the process. =
You may have missed this email or may not have received it, so allow me t=
o include the required details here for your easy reference:</p></div><di=
v class=3D"zd-indent" style=3D"margin-left: 0pt"><p dir=3D"ltr" style=3D"=
color: #2b2e2f; line-height: 22px; margin: 15px 0">&nbsp;</p></div>While =
looking up your case, I have not been able to locate a Twilio SendGrid ac=
count that's experiencing issues associated with username or email addres=
s <a href=3D"mailto:info@sterlingcal.com" rel=3D"noreferrer">info@sterlin=
gcal.com</a> / <a href=3D"mailto:info@findmynotary.com" rel=3D"noreferrer=
">info@findmynotary.com</a> / <a href=3D"mailto:info@recordmydocument.com=
" rel=3D"noreferrer">info@recordmydocument.com</a>.&nbsp;<br>&nbsp;<br>Ca=
n you please provide the username or email address associated with the Tw=
ilio SendGrid account that is currently experiencing a login issue?<br>&n=
bsp;<br>We'll be glad to help!<br>&nbsp;<br>Thank you in advance for your=
 cooperation,<br>&nbsp;<br><div class=3D"signature"><p dir=3D"ltr" style=3D=
"color: #2b2e2f; line-height: 22px; margin: 15px 0">Syamim A<br>
Twilio Support</p></div></div><p dir=3D"ltr">                      </p></=
td>        </tr>      </tbody></table>    </td>  </tr></tbody></table></d=
iv>
    <div style=3D"color: #9e9e9e; margin: 10px 0 14px 0; padding-top: 10p=
x; border-top: 1px solid #eeeeee;">
     This email is a service from SendGrid.  Delivered by <a href=3D"http=
://www.zendesk.com" style=3D"color:black" target=3D"_new">Zendesk</a>.
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<span style=3D"color:#FFFFFF" aria-hidden=3D"true">[LMZYEX-W8V47]</span>

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