Return-Path: Delivered-To: info@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id QM6qBT8DsmJsOA0AchKAPA for ; Tue, 21 Jun 2022 12:43:27 -0500 Return-path: Envelope-to: info@sterlingcal.com Delivery-date: Tue, 21 Jun 2022 12:43:27 -0500 Received: from ccm135.constantcontact.com ([208.75.123.135]:46744) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.93) (envelope-from ) id 1o3huN-003dqs-IO for info@sterlingcal.com; Tue, 21 Jun 2022 12:43:26 -0500 Received: from [10.252.0.93] ([10.252.0.93:40658] helo=p2-jbemailsyndicator14.ctct.net) by 10.249.229.10 (envelope-from ) (ecelerity 4.3.1.999 r(:)) with ESMTP id D0/BE-38557-C2302B26; Tue, 21 Jun 2022 13:43:08 -0400 DKIM-Signature: v=1; q=dns/txt; a=rsa-sha256; c=relaxed/relaxed; s=153974; d=aptmags.ccsend.com; h=date:mime-version:subject:X-Feedback-ID:X-250ok-CID:message-id:from:reply-to:list-unsubscribe:list-unsubscribe-post:to; bh=RfqC/JP7VH5J85n6BfDe3rQzQav3b36vf2Ka160q57E=; b=VK2J4CxO5LnPHWQMuH63LXUZx/ShAHpY8st7IMIBGTI5DwKv9BYiNHmpwMS7Ls2NzQeF11C/UyTfdAQtvX5Fw3a3JqUI2ojEAFbI5ImiYLU/dUfT71dDtvaOzm2CRTJ2jWADenHpg5DsLvItO8snXqdJcm/2C5GposSqn1QXbds= DKIM-Signature: v=1; q=dns/txt; a=rsa-sha256; c=relaxed/relaxed; s=1000073432; d=auth.ccsend.com; h=date:mime-version:subject:X-Feedback-ID:X-250ok-CID:message-id:from:reply-to:list-unsubscribe:list-unsubscribe-post:to; bh=RfqC/JP7VH5J85n6BfDe3rQzQav3b36vf2Ka160q57E=; b=Fs4Nf0NawoQfIuIHb1MM0Hc3e6XC1+eHA9cMGH08pwWB5n243Xnl8l4LYb4GyGNUc1xNdZWwoyEsziycwNdoxBIY6pSAPDS+tO5aFuPcH5daAFvWKO/v2/Llpn5REcMm7Bdlq7KGW2gKPeFmnIf4e5n8vMiKfaN1D0veCuJ/6gU= Message-ID: <1139015588454.1102124699710.1052990423.0.421342JL.2002@scheduler.constantcontact.com> Date: Tue, 21 Jun 2022 13:43:08 -0400 (EDT) From: Apartment News Reply-To: newsletter@aptnewsinc.com Sender: Apartment News To: info@sterlingcal.com Subject: WEBINAR ALERT: TODAY AT 11AM - HOW TO KEEP AND TRAIN GOOD TENANTS: Avoid Costly Mistakes! MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_670017905_542797216.1655833388304" List-Unsubscribe: List-Unsubscribe-Post: List-Unsubscribe=One-Click X-Campaign-Activity-ID: bb46c82c-2681-417a-b767-53ff57575662 X-250ok-CID: bb46c82c-2681-417a-b767-53ff57575662 X-Channel-ID: ad937c60-18fc-11e9-9499-d4ae52a4597c X-Mailer: Roving Constant Contact 2012 (http://www.constantcontact.com) X-Return-Path-Hint: Au0bILCaBQXq3Z1P/V1dWYg==_1102124699710_rZN8YBj8EemUmdSuUqRZfA==@in.constantcontact.com X-Roving-Campaignid: 1139015588454 X-Roving-Id: 1102124699710.1052990423 X-Feedback-ID: ad937c60-18fc-11e9-9499-d4ae52a4597c:bb46c82c-2681-417a-b767-53ff57575662:1102124699710:CTCT X-CTCT-ID: ad4646c0-18fc-11e9-9495-d4ae52a4597c X-Spam-Status: No, score=-0.2 X-Spam-Score: -1 X-Spam-Bar: / X-Spam-Flag: NO ------=_Part_670017905_542797216.1655833388304 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Presented by Kay Properties REGISTER NOW! Landlords who have been in the b= usiness of rental housing for a long time know that relationships with tena= nts can be made to be =E2=80=9Csmooth and easy,=E2=80=9D or become =E2=80= =9Crough and rocky,=E2=80=9D depending on a number of factors. Often, it=E2= =80=99s the tenants themselves who are at issue=E2=80=94they can be trying!= But sometimes, one of the factors is the landlord. Rental property investi= ng and management is a tough business, and being a pushover is a quick path= to disaster. Many landlords find that tenants can be =E2=80=9Ctrained=E2= =80=9D to follow the rules and requirements of their leases. This is not to= say that tenants are like puppies or aren=E2=80=99t people who deserve res= pect=E2=80=94of course they do! To say tenants can be trained is more of wa= y of encouraging good behavior and enforcing consequences for breaking the = terms of a lease. When landlords fail at this, they are in for a rough and = rocky tenant relationship. So learn how to make your landlord life =E2=80= =9Csmooth and easy.=E2=80=9D Our property management expert, Patti Widget f= rom Widget=E2=80=99s Way, will provide you with the advice you need to help= you to best deal with the =E2=80=9Cgood and the bad=E2=80=9D of any tenant= situation you find yourself in, and how you can best address many of the t= enant / landlord issues you might be facing now or in the future. Attending= this webinar will help you to avoid problem tenant and courtroom situation= s that can turn against you =E2=80=93 we guarantee it! During this webinar,= we will discuss: Common tenant / landlord issues we see today, and how to = best overcome them. Learn how to best handle the =E2=80=9Ccomplainer,=E2=80= =9D the =E2=80=9Cnon-payor,=E2=80=9D the =E2=80=9Cuntruthful,=E2=80=9D the = =E2=80=9Cnoisemaker,=E2=80=9D and many other problem situations. Learn how = what you say, how you say, and when you say it can help you to avoid costly= legal exposure. Patti Widget explains her =E2=80=9Cfogging=E2=80=9D techni= que for addressing tenant issues and provides other best practices to get y= ou over the current =E2=80=9Chump=E2=80=9D and avoid making your problems b= igger than they have to be. How to communicate clearly=E2=80=94and often. I= t=E2=80=99s not enough to sign a lease with a new tenant and then go away. = Learn that if you need a question answered, then =E2=80=9Cask it Learn to b= e firm. For most landlords, this is a problem. Understand that being firm i= s not just to keep tenants following your rules. It=E2=80=99s a matter of f= airness. How to set yourself up for success in today=E2=80=99s environment = =E2=80=93 never fail! And wait=E2=80=A6there=E2=80=99s always so much more.= YOUR questions will help lead the discussion Guest Speakers: Patti Widget = Patti =E2=80=9CWidget=E2=80=9D has nearly 25 years of experience as a regio= nal property manager. Patti teaches a wide range of classes on property man= agement topics; she is a keynote speaker on property management and housing= issues and has published numerous articles for apartment associations. Pat= ti is a repeat guest speaker at UCLA. She also holds various certifications= in the industry related to her field, such as a CA licensed Real Estate Br= oker, CCRM, lead based paint certified renovator from the EPA, Fair Housing= and more. FEATURED PRESENTER CONTACT US TO LEARN MORE ABOUT SPONSORSHIP OP= PORTUNITIES! Apartment News Publications | 15502 Graham St., Huntington Bea= ch, CA 92649 Unsubscribe info@sterlingcal.com Update Profile | Constant Con= tact Data Notice Sent by newsletter@aptnewsinc.com powered by Try email mar= keting for free today! ------=_Part_670017905_542797216.1655833388304 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: 7bit
Landlords who have been in the business of rental housing for a long time know that relationships with tenants can be made to be “smooth and easy,” or become “rough and rocky,” depending on a number of factors. Often, it’s the tenants themselves who are at issue—they can be trying! But sometimes, one of the factors is the landlord. Rental property investing and management is a tough business, and being a pushover is a quick path to disaster.

Many landlords find that tenants can be “trained” to follow the rules and requirements of their leases. This is not to say that tenants are like puppies or aren’t people who deserve respect—of course they do! To say tenants can be trained is more of way of encouraging good behavior and enforcing consequences for breaking the terms of a lease. When landlords fail at this, they are in for a rough and rocky tenant relationship. So learn how to make your landlord life “smooth and easy.”
Our property management expert, Patti Widget from Widget’s Way, will provide you with the advice you need to help you to best deal with the “good and the bad” of any tenant situation you find yourself in, and how you can best address many of the tenant / landlord issues you might be facing now or in the future. Attending this webinar will help you to avoid problem tenant and courtroom situations that can turn against you – we guarantee it!

During this webinar, we will discuss:
  • Common tenant / landlord issues we see today, and how to best overcome them. Learn how to best handle the “complainer,” the “non-payor,” the “untruthful,” the “noisemaker,” and many other problem situations.
  • Learn how what you say, how you say, and when you say it can help you to avoid costly legal exposure. Patti Widget explains her “fogging” technique for addressing tenant issues and provides
  • other best practices to get you over the current “hump” and avoid making your problems bigger than they have to be.
  • How to communicate clearly—and often. It’s not enough to sign a lease with a new tenant and then go away. Learn that if you need a question answered, then “ask it
  • Learn to be firm. For most landlords, this is a problem. Understand that being firm is not just to keep tenants following your rules. It’s a matter of fairness.
  • How to set yourself up for success in today’s environment – never fail!
  • And wait…there’s always so much more. YOUR questions will help lead the discussion

Guest Speakers: Patti Widget
Patti “Widget” has nearly 25 years of experience as a regional property manager. Patti teaches a wide range of classes on property management topics; she is a keynote speaker on property management and housing issues and has published numerous articles for apartment associations. Patti is a repeat guest speaker at UCLA. She also holds various certifications in the industry related to her field, such as a CA licensed Real Estate Broker, CCRM, lead based paint certified renovator from the EPA, Fair Housing and more.
FEATURED PRESENTER
CONTACT US TO LEARN MORE ABOUT SPONSORSHIP OPPORTUNITIES!
Apartment News Publications | 15502 Graham St., Huntington Beach, CA 92649
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